G15 issues

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Chrisax
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Joined: Wed Apr 19, 2006 1:08 pm

Post by Chrisax »

Lostyouth wrote:i got the new G15 keyboard, its better than the first edition...the first edition was very disappointing quality-wise for such a high price...after 4 months it was already half-black....

In June I posted some information about this issue in
http://www.athenpaladins.org/forums/vie ... php?t=2713
Chrisax wrote:
Found this by chance:

http://www.xbitlabs.com/articles/other/ ... g15_3.html
By the way, the first batch of keyboards that hit the shops had an unstable paint. The symbols would get wiped out after a few weeks of active use. Logitech acknowledged the defect and replaced the paint with a more durable one. The owners of defective samples could have their keyboard replaced by the warranty. Users report that Logitech sent them new keyboards even without asking to return the defective sample.
So far, my G15 has been OK. (Except two times, the enter key stopped working for some unknow reason, and was working again after a reboot.)
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dpidcoe
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Joined: Wed Nov 22, 2006 5:32 am

Post by dpidcoe »

update:

today, exactly 1 month and 4 days after contacting their tech support, a brand new G15 arrived in the mail.

I'm so glad I payed $40 for overnight shipping when I mailed in the broken one so I'd get it back faster :roll:
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mytefe
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Joined: Mon Jul 31, 2006 11:01 pm
Location: UK

Post by mytefe »

gratz on getting kb back! hope it works oki.

you can ask for your $40 dollars to be refunded. logitech are good company, just say u will complain to customer services if they give you any trouble :)
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