Word Perfect Helpline

[Grind42]

There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'.
Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance; may I help you?'
Caller: 'Yes, well, I'm having trouble with WordPerfect.'
Operator: 'What sort of trouble?'
Caller: 'Well, I was just typing along, and all of a sudden the words went away.'
Operator: 'Went away?'
Caller: 'They disappeared.'
Operator: 'Hmm So what does your screen look like now?'
Caller: 'Nothing.'
Operator: 'Nothing?'
Caller: 'It's blank; it won't accept anything when I type.'
Operator: 'Are you still in WordPerfect, or did you get out?'
Caller: 'How do I tell?'
Operator: 'Can you see the C: prompt on the screen?'
Caller: 'What's a sea-prompt?'
Operator: 'Never mind, can you move your cursor around the screen?'
Caller: 'There isn't any cursor: I told you, it won't accept anything I type.'
Operator: 'Does your monitor have a power indicator?'
Caller: 'What's a monitor?'
Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?'
Caller: 'I don't know.'
Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?'
Caller: 'Yes, I think so.'
Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: 'Yes, it is.'
Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?'
Caller: 'No.'
Operator: 'Well, there are. I need you to look back there again and find the other cable.'
Caller: 'Okay, here it is.'
Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.'
Caller: 'I can't reach.'
Operator: 'Uh huh. Well, can you see if it is?'
Caller: 'No.'
Operator: 'Even if you maybe put your knee on something and lean way over?'
Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.'
Operator: 'Dark?'
Caller: 'Yes - the office light is off, and the only light I have is coming in from the window.
' Operator: 'Well, turn on the office light then.'
Caller: 'I can't.'
Operator: 'No? Why not?'
Caller: 'Because there's a power failure.'
Operator: 'A power......... A power failure? Aha, Okay, we've got it licked now.
Do you still have the boxes and manuals and packing stuff your computer came in?'
Caller: 'Well, yes, I keep them in the closet.'
Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.'
Caller: 'Really? Is it that bad?'
Operator: 'Yes, I'm afraid it is.'
Caller: 'Well, all right then, I suppose. What do I tell them?'
Operator: 'Tell them you're too f --- ing stupid to own a computer!!!!!'

[cutiecub]

Lol this is sooo good.

[Mardonge]

This one is pure epic.

[noobas]

HOly crap!

Sort of like a bad hair day, some people get bad job day...

[Alphacenta]

Hahahaha...

Epic.

And yeah there ARE in fact callers THIS stupid.

[Sillanto]

Epic FAIL........

Lol you really how these people ever made it out of the nursery let alone got a job That said i have met someone nearly this bad before (not quite tho!)

[Mrfreeman]

http://www.snopes.com/humor/business/wordperfect.asp

but awesome nonetheless

[Grind42]

Sweet Freeman lol, I wasn't 100% sure if it was true but really funny anyway.

Nice link btw.

[faros1978]

very very funny

[Sookie]

I love it.... WTB more like it. Thanks for sharing.

[faros1978]

Grind i have a question .... is it a personal experience of yours?

[Grind42]

Lol Faros I deal with Idjots everyday some of them even in AO but that post was really a thin line between intelligence & having none at all.